One platform
for the whole journey.
From first interest to signed deal. A suite of AI applications that connects your brand with customers at every stage of the relationship, from the first consideration to ownership and loyalty.
What is AION
Purpose-built for every stage of the journey.
AION is a suite of purpose-built AI applications that covers the entire customer journey. Built around your product knowledge, each application shares the same intelligence layer, so every touchpoint feels informed, consistent, and personal. From the first quote to years of ownership.
For your business
- Higher conversion from the interest you already have
- Faster lead times from first contact to deal
- Sales teams working from better data, not guesswork
- Personalisation at a scale humans cannot staff for
For your customers
- Real answers at the moment the question comes up
- A quote they can explore, adjust, and understand
- One place that remembers the whole conversation
- A human on the line the moment they want one
AION apps
Smart apps for every stage of the customer lifecycle.
Each app serves a specific moment in the customer relationship. Together, they make the entire journey smart and personal.
For discovering
Smart Configurator
Dream and find your perfect product.
A dynamic, virtual product explorer and configurator. Visualise the exact product your customer loves, uncover any concerns with AI and guide your customer with recommendations.
For buying
Smart Quote
The moment of decision, made to count.
A rich, interactive quote your customer can explore, question, and act on. Every spec explained. Every trade-off clarified. Ready the moment they are.
For the owner journey
Smart Own & Operate
A product companion for the life of ownership.
Everyday customer success while enjoying the product: a smart manual that knows the status of the product through its IoT data, and a service assistant guiding periodic and other service needs.
AION analytics
Know your customers, individually.
AION apps let you engage directly with your customers, creating unique data and customer insight.
For sales teams
Lead your sales and customer success.
- A powerful combination of conversational and click analytics
- Pipeline progress and deal likelihood
- Suggested proactive sales actions
- Signals for sales and order forecasts
- Customer, dealer, and sales team analytics
For brand and product teams
Learn about your product and customers.
- Direct customer insight on the product and preferences
- Popular options and combinations
- Customer concerns and delights
- Questions and objections
- Key selling points
AION foundations
The intelligence underneath.
Every AION app draws from the same three foundations. This is what makes AION a platform, not a collection of tools.
Product 360
Product lifecycle data profile
An aggregated data framework that gives a complete, living view of each individual product: what it is, how it has been used, and its current state. It is the contextual lens AI agents draw on across every AION touchpoint.
Brand and product knowledge
Your validated knowledge base
A structured, company-proprietary knowledge layer organised around the product and workflows. Built from product documentation and expert input, continuously curated and updated. Powers guidance for owners, dealers, sales, and service.
Customer profile
Rich understanding of your customers
The “who” counterpart to Product 360's “what”: an aggregated record of a customer's identity, preferences, behaviour, and analytics across all AION applications. It drives personalisation, journey customisation, customer success, and insight.
Built for brands.
For sales teams
Close deals with more confidence.
Every customer arrives with a history. Smart Quote surfaces their configuration, questions, and intent, so your first conversation is already informed. Less chasing. More converting.
For brand and product teams
Your brand, present at every stage.
AION runs on your product knowledge and lives inside your brand experience. You control the intelligence, own the relationship, and see exactly what your customers are thinking at every point in the journey.
AION core integrations
Connects to what you already have.
AION integrates with your existing product data, IoT systems, and CRM. No rip and replace: a smarter layer on top of your infrastructure.
- Vehicle and product IoT
- Product data and ERP
- CRM
- and more
AION add-ons
Extend AION further.
For brands that want more touchpoints.
Digital Showroom
AI-assisted discovery and 3D configuration at the dealership. Generates a Smart Quote on the spot that follows the customer home.
Owner's App
A branded mobile companion for ongoing ownership, loyalty, and repurchase support. The brand stays present long after delivery.
More add-ons in development.