Cadentia Technologies
At the heart of a good customer relationship is dialog – just like with any relationship. To build a relationship you need to be there when your customer most needs you. AI provides the first time to meet and serve each of your customers individually at scale. Best customer dialog is continuous, in the right context and grounded on the expertise of your brand. It is precisely for this need that Cadentia develops technology.
Cadentia is an enterprise software company helping meaningful brands use of the bleeding edge AI technologies to deliver customer success. Our founder team has over 100 years of collective experience in the global technology markets with deep expertise in digital services, AI technologies and customer relationship management. Our international team is based in Helsinki (Finland) backed by the leading Nordic venture capital investors.
Our customers are brands with complex, individually configured products or services — think connected vehicles or financial services.
Cadentia is built for businesses where finding the right solution requires close collaboration, and where customer engagement throughout the lifecycle is what drives real value.
Our Customers
FOUNDERS
Tatu has a long experience from the global enterprise technology business. He worked +20 years as a consultant and managing director & partner at Boston Consulting Group advising top management of some of the world’s largest technology companies.
Outside of work Tatu enjoys wine, cooking, jazz, sports, NBA and especially spending time with his family.
He has held key roles as a founder, investor and board member in over 10 startups and growth companies. Henrik was a co-founder and CEO of Eniram until a successful exit to Wärtsilä in 2016, board member and interim CEO of StormGeo before acquisition by Alfa Laval in 2021, and founding investor and Chair of Board of Saxdor Yachts since 2020. Known for his fast-paced, impatient nature, Henrik focuses on driving transformative growth to make the world a better place.
In his personal life, Henrik enjoys sports such as orienteering and cycling, while also indulging in his passion for esports. He values quality time with his family, in the tranquillity of the Finnish Archipelago.
His expertise in GenAI, LLMs, and MLOps drives Cadentia’s cutting-edge solutions for real-world applications pushing the boundaries of what’s possible in real-time adaptive systems and AI-enabled customer experiences. A prolific researcher with over 40 publications and several patents, Ilkka combines scientific rigor with scaleable deployment. His expertise on the latest AI advancements enable groundbreaking value to our clients.
Outside of work, Ilkka enjoys music, playing GO, exploring new AI technologies, and spending time with his family.
Kai has a versatile background spanning tech, enterprise architecture, startups, research, and business development. His expertise includes creating human-centric data management solutions, driving innovation in marketing, loyalty, and payment systems, and leading teams through complex digital transformations.
Outside of work, Kai is passionate about running and Ashtanga yoga. He spends much of his free time with his family and also expresses his creativity through light and video design for live bands.
His decades of experience in startups as a founder, designer and engineer include several companies in the content creation space, 3D modelling, business presentation software, and UI design tools. He was a co-founder and CTO at Vidpresso, a live streaming tool for media professionals, acquired by Facebook in 2018. Pauli believes that consumer experiences will be transformed by businesses that can harness the creative instincts of their employees.
In the analog world Pauli likes to read, write, paint, and spend time with his children.
Insights
Customer relationships have transformed significantly over the years. We fondly recall the personal, face-to-face interactions with familiar customer service representatives—interactions that felt intimate and meaningful. Today, however, we often engage with complex, socio-technical businesses through digital interfaces, where customer service is transactional or even self-man
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